Sep 4, 2009

Armless man couldn’t cash check without thumbprint

A Florida man born without arms says a Tampa bank would not let him cash a check because he couldn't provide a thumbprint.

Steve Valdez didn't have an account at a Bank of America location in downtown Tampa, where he tried to cash a check from his wife last week.

Mr. Valdez presented two forms of identification but was denied because he couldn’t give a thumbprint. He has no thumbs. He uses prosthetic arms.

He says a bank manager told him he could either come back to the bank with his wife or open an account himself.

Later the bank later apologized to Valdez and said alternative requirements should have been offered when an individual is not able to give a thumbprint.