Dec 24, 2009

BlackBerry outage cripples networks twice in one week

BlackBerry smartphone users may be worried about losing messaging service for third time in two weeks.

BlackBerry message delivery was delayed or intermittent during the service interruption, though phone service on its popular devices was not affected.

RIM (Research In Motion) BlackBerry smartphone messaging service suffered widespread delays across North and South America, just a week after another outage struck the popular network.

The failure came less than a week after a short-lived outage on Dec. 17 — the same day the Canadian company reported quarterly results.

Still, analysts said that they doubt the outages will hurt near-term sales at the Canadian company, which shipped a record-breaking 10 million smartphones in its most-recent quarter.

Its chief competitor, Apple Inc's iPhone, is plagued by complaints of poor service on the U.S. network of AT&T.