Jul 16, 2008

Feedback rule still has eBay sellers seething

Sellers on eBay are now banned from posting negative or neutral feedback to buyers no matter how badly the transaction went.

When a buyer or seller wants to post feedback, the following notice appears on the computer screen:

Important changes to feedback

Buyers, you can no longer receive negative or neutral Feedback from sellers.

You should leave honest and accurate Feedback without the fear of receiving negative or neutral ratings.

It’s an invitation for buyers to give bad feedback and at the very least, treat sellers with no regard for courtesy or fair dealing.

But then, eBay has always catered to the buyer. eBay has never had a problem getting a steady stream of sellers. It is hoards of buyers that eBay must have to remain successful.

Link